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Whether you have specific medical eligibility questions, need scheduling assistance for our Scottsdale or Phoenix clinics, or want to coordinate a provider referral, our specialized intake team is here to listen.
Scottsdale Ketamine Clinic
Ahwatukee Ketamine Clinic
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Common Questions
Scottsdale Ketamine Clinics FAQ
How long will it take for a clinical coordinator to review my submission?
Our specialized medical intake team reviews all secure form submissions within 24 business hours. If you submit your inquiry over the weekend or during a major holiday, a clinical coordinator will reach out to you directly on the following business morning to walk through your options.
What happens during my initial phone consultation?
Your introductory call is a complimentary, entirely confidential screening. A care coordinator will discuss your therapeutic goals, briefly review your medical history to check for initial protocol eligibility, answer pricing questions, and help you schedule your formal in-depth medical evaluation with our nurse practitioner.
Is my information protected under medical privacy laws?
Absolute confidentiality is our strict clinical standard. Every piece of data you submit through our secure channels, including this digital contact form, subsequent phone screenings, and medical record transfers, is fully encrypted and managed in strict compliance with federal HIPAA privacy regulations.
Can I use this form to submit a provider referral or medical superbill request?
Yes. Mental health professionals and primary care physicians can utilize this secure portal to initiate a patient referral. Existing patients may also use it to request itemized superbills, medical receipts for HSA/FSA reimbursement, or updated clinical progress notes for their local care team.
Ready to Take the Next Step Toward Recovery?
Our specialized clinical team is here to review your medical goals, answer your questions, and design a customized infusion plan tailored precisely to your needs.